EMS shipping information
All orders placed before 2.00pm Monday to Friday will be shipped the same day.
Orders placed after 2.00pm will be shipped the next business day.
Orders placed after 2.00pm Friday will be shipped on Monday.
No orders are shipped on Weekends or Bank Holidays.
Shipping UK - Mainland:
All UK orders with a value of £30 or more are delivered FREE via Royal Mail 2nd Class and should arrive in three to five working days.
For small orders under £30.00 we charge a very reasonable flat rate of just £3.95 and ship via Royal Mail 2nd Class which should arrive in three to five working day.
Premium Shipping Service Options:
If you would like your order delivered quickly via a premium service several options will be available at checkout.
Royal Mail 1st Class costs £5.00. Delivery usually takes one to three working days.
Next Day Courier Service via APC costs just £6.00. Your order is tracked and will arrive next Business day.
All UK Mainland orders over £175 are delivered FREE via APC 24 Hour Courier.
Shipping UK - Offshore:
If your order weighs less than 2Kg it can be sent via Royal Mail. If your order has a value over £30 and weighs less than 2Kg then you still qualify for free shipping. For other shipping options please add your items to the basket and proceed to the checkout where you will be able to enter your post code for further shipping options without registering your details.
Black Friday and Christmas:
Please allow three extra days for any orders placed on Black Friday (25/11/2017).
Christmas orders can be placed up to 2.00pm on Thursday 22nd December. If you choose a Royal Mail shipping service your order should be delivered on 23rd or 24th but they are not guaranteed to arrive in time for Christmas.
Orders placed and shipped by 24 hour courier on Thursday 22nd December should arrive on Friday 23rd.
Shipping costs - E.U. and Rest Of World
For other shipping options please add your items to the basket and proceed to the checkout where you will be able to enter your country for shipping options and costs without registering your details.
If you can't find your country in the drop-down list please contact us for more information.
Belgium up to 20Kg £15
Finland up to 2Kg £15
Australia up to 2Kg £25
Export delivery to another address:
We can only send overseas orders to the billing address.
Out Of Stock Items:
Situations beyond our control may occasionally result in an item(s) being temporarily unavailable.
Items discontinued by manufacturers or that are no longer available that season we endeavour to remove from our website as quickly as possible.
You will be contacted by email or telephone concerning any item(s) we are unable to supply. Out of stock items marked to follow will be sent automatically when they become available. We do NOT make additional charges for this service. In any case, we aim to deliver goods within a maximum time frame of no more than 7 days from receipt of order. If we are unable to do this, you will be contacted to make arrangements for any necessary refund to be issued.